By placing an order with Innanutshell you will be deemed to have read,
understood and agreed to these terms and conditions herein & the policies set out on this website.
If you are unhappy with any of these terms and conditions or policies, Please contact us first.
This website, our terms and conditions and our policies
have been designed for use within the UK mainland to comply with UK law.
If you are using this website from outside of the UK,
we give no warranty, express or implied, that the use of this website
will comply with applicable non-UK laws or regulations.
All prices quoted on our website are accurate at the time of publication,
are in pounds sterling (£) and exclude VAT at the current rate.
VAT will be added at checkout.
Prices are subject to change without notice.
For orders despatched outside of the UK,
customs and/or import duties levied by the destination country will be your responsibility
as we have no control over these charges and cannot predict them.
We are happy for our overseas customers to arrange their own shipping.
We aim to hold stocks of all products for sale through our website.
However, a product may occasionally be out of stock even though your order has been confirmed.
In such circumstances we will contact you to inform you that the product is out of stock and to advise you of your options.
We will despatch your order, excluding the product that is out of stock, in accordance with our normal delivery policy
and we will despatch the out of stock product as soon as it arrives in stock.
We will not charge you for the second delivery . You have the right to cancel your order for any item that is out of stock (see below).
Samples
We are sorry but we do not supply any samples from our range.
If you would like a taster of what we offer just browse our range & select 1 item.
They are all very well priced.
Products Tested On Animals?
Definately Not!
We at Innanutshell pride ourselves on producing totally cruelty free products.
Our products are also suitable for Vegans / Vegetarians.
Cheques & Postal Orders
As you pass through our secure checkout you will
also have the option to pay by Cheque or Postal Order.
Please make these Payable to Innanutshell.
All payments made this way must clear payment
before orders are despatched.
Then please post to address listed in our Contact Us Page.
Secure Ordering
All payments for products listed on this site go through PayPal.
At present this is the Worlds leading online payment service.
As you pass through our checkout system you will be taken to Paypals
secure server to where you will enter either your credit or debit card details.
This information is secured & protected on the internet by SSL encryption.
You will see the locked padlock on your browser page indicating the security of the transaction.
If you would like more information on Paypal visit their site: www.paypal.com
Your right to cancel
You may cancel your order for any reason up to the point of despatch.
If you do cancel your order before despatch any payments made by you will be refunded to you within 30 days.
If for some reason you are not happy with your goods or you have changed your mind,
you may return the goods within 10 days from receipt. They must be returned at your expense.
All items returned must be unused & in the condition that they left us
so they are available for re-sale. If the goods have been used or are partly damaged,
then a refund will not be given.We also have the right to to make a charge to cover
any other expences reasonably incurred in restocking
or recovering the goods in question.
You are responsible for the goods until they are received by us.
All refunds given are paid through Paypal.
When Will My Items be Dispatched?
We always aim to despatch your order within 1 - 2 days of payment being received.
So we aim for our products to be with you within four days.
But please allow up to seven days for UK mainland delivery.
Wholesalers
If you are one of our wholesale customers please bear in mind that your delivery
will not be under this time frame due to your items being handmade to order.
So please allow us more time. We will keep you informed of it's start to finish process
up until it's despatch.
Our minimum order for wholesalers is £75.00
Our standard delivery charge for wholesalers is
To become a wholesaler with Innanutshell you must first agree to our conditions herein
& then register your details with us Here.
Your details will be held private & kept secure.
We take every care to ensure that the descriptions and specifications of our products are correct.
However while the colours and patterns of the products are a close representation,
we cannot accept any responsibility for any variation in colour caused
by your browser software or computer system.
All of our products are hand-made by crafts people and so each item is unique.
As a result there may be slight variations in colour,
due to slightly different ingredient amounts in our soapy range.
Orders outside of mainland UK
We will try to fulfil orders from outside of mainland UK wherever possible,
but we reserve the right to not accept orders from outside of mainland UK.
Delivery and postage costs for orders from outside of mainland UK
will usually exceed those notified to you in your order confirmation.
We reserve the right to charge you for these additional postage and delivery costs
We will notify you of postage charges that will be applied befor despatch & will notify
you with a Paypal request for payment.
The contents on this website are the property of Innanutshell.
All rights are reserved. You may not copy, modify, distribute, reproduce or incorporate into any other work,
all or any part of the material available on this website in any form, except you may:
Copy, print or download extracts of the material on this website for the sole purpose of using this website
or for placing an order with Innanutshell.
Copy, print or download extracts of the material on this website for the sole purpose
of sending to individual third parties for their personal information provided that you acknowledge Innanutshell
as the source of the material and that you inform the third party
that these conditions apply to them and that they must comply with them.
Members of press and media organisations may download the images
from the press centre for use in their publications
or transmissions provided they credit the image to Innanutshell and display our website address.
We will not be responsible for, nor liable for your use of, any other websites which you may access via links within this website.
We do not control these websites and are not responsible for their content. We provide these links as a service to users of this website
and their inclusion on our website does not constitute an endorsement by or an affiliation with, Innanutshell.
A contract will not exist between you and Innanutshell until we have received payment to despatch your order.
This does not affect your statutory rights.
Innanutshell does not seek to exclude or limit liability for death or personal injury
arising from its negligence or that of its employees
or agents or for any fraudulent misrepresentation.
Innanutshell shall not be liable to you by reason of any representation,
or any implied warranty, condition or other term,
or any duty at common law, or under the express terms of the contract, or in negligence
(whether on the part of Innanutshell or any of its employees or agents)
for any indirect, special or consequential loss or damage
(including but not limited to loss of profit or loss of saving), costs, expenses or other claims
or compensation whatsoever which arise out of or in connection with the use of this website,
the supply of the products or their use or resale by you.
We try to ensure that the information on this website is accurate and up to date
but we do not give any warranty as to its accuracy or completeness.
We will not be responsible for any errors or omissions
or for the results arising from the use of such information.
We will try to ensure that you receive a fast and reliable service but we do not guarantee that your use of the website
will be free of interruptions or errors and we will not be responsible for any disruption,
loss or corruption of any material in transit,
or loss or corruption of material or data when downloaded onto any computer system.